what Can We Do To Make Sure This Doesn’t Become A Problem?
Linguistic, ethnic, and cultural differences may exist between you and the medical team; these differences may make communication difficult and add to any initial uncertainty you may feel. If you have questions or concerns about these issues, talk to your hospital social worker, patient representative or advocate, or another healthcare professional with whom you feel comfortable. If your primary language is not English and your loved one is being treated in the United States, your anxiety may be even higher because of difficulty in communication.
Try to bring a family or friend who can interpret for you. Keep in mind that you and your wife want to feel as comfortable as possible discussing personal information required in some doctors’ visits, so be sure that the person translating is someone you trust and through whom you can communicate openly. Additionally, many hospitals have staff or volunteer translators available. If they do not, investigate buying an electronic translator or an electronic dictionary, particularly for use in emergency situations.
Phone translation services are also available from some companies, such as Language Line Services (see the Appendix for contact information). In fact, some consent forms are available in other languages. If you do not understand what the doctors are saying, or need further clarification, urge your loved one not to consent to medical treatment until she fully understands.